Terms of service
Effective Date: August 15, 2026
These Terms of Service govern your use of the Audio Signal Technologies website, online store, customer account services, software products, downloads, and related services.
By accessing our website or purchasing or using an Audio Signal Technologies product, you agree to these Terms.
Online Store
Our online store is operated using Shopify.
You may not use our website, store, products, customer accounts, licensing systems, or services for unlawful, fraudulent, abusive, or unauthorized purposes.
We reserve the right to refuse or cancel transactions that reasonably appear fraudulent, unauthorized, abusive, or in violation of these Terms.
Products
Audio Signal Technologies develops and sells digital audio software, including plug-ins and related digital materials.
Product features, prices, compatibility, formats, system requirements, and availability may change over time.
We make reasonable efforts to ensure product descriptions and pricing are accurate.
Digital Delivery
Audio Signal Technologies products are delivered electronically.
After a successful purchase, eligible products may become available through My Products in the customer’s account along with downloads, activation information, and available documentation.
No physical product is shipped unless specifically stated otherwise.
Software License
Purchasing an Audio Signal Technologies plug-in gives you a license to use the software. Ownership of the underlying software, source code, design, graphics, trademarks, and intellectual property is not transferred to you.
Unless otherwise stated for a specific product, licenses are intended for use by the purchasing customer.
You may not sell, share, publish, distribute, sublicense, rent, copy, or otherwise provide your activation license or licensed software to unauthorized third parties.
You may not attempt to bypass, defeat, disable, manipulate, or interfere with licensing or activation systems.
Nothing in these Terms restricts rights that cannot legally be restricted under applicable law.
Customer Accounts
You are responsible for maintaining access to the email address associated with your customer account and for protecting your account credentials.
You are responsible for activity performed through your account unless caused by circumstances outside your reasonable control.
Contact us if you believe your account or license information has been compromised.
Activation
Certain Audio Signal Technologies products require online activation.
Activation systems may verify product ownership and maintain records of authorized devices.
Activation limits may apply and may vary by product.
Attempting to circumvent activation limits or use a license without authorization may result in suspension or revocation of the affected license or account.
Purchases and Payment
Prices are displayed before checkout and may change without notice for future purchases.
Applicable taxes may be calculated during checkout.
Payments are processed through Shopify and supported payment providers.
You agree to provide accurate billing and account information when completing a purchase.
Refunds
Purchases are subject to our Return and Refund Policy.
Nothing in these Terms limits refund, withdrawal, or consumer rights that cannot legally be waived.
Updates
We may provide software updates, bug fixes, improvements, compatibility updates, or revised installers from time to time.
Unless expressly promised otherwise, we do not guarantee that every product will remain compatible indefinitely with future operating systems, DAWs, hardware, or third party software.
Intellectual Property
The Audio Signal Technologies name, AST branding, website materials, software, interfaces, graphics, documentation, DSP implementations, product designs, and other original materials are protected by applicable intellectual property laws.
No rights are granted except the limited rights necessary to use purchased products in accordance with these Terms.
Third party trademarks and product names remain the property of their respective owners.
References to third party products, companies, or historical equipment are for identification or informational purposes and do not imply affiliation, sponsorship, or endorsement.
Prohibited Uses
You may not use our services to engage in fraud, distribute malicious software, interfere with our systems, obtain unauthorized access to another customer’s account, abuse download systems, circumvent licensing protections, or violate applicable law.
Third Party Services
Our website and products may interact with or rely on third party platforms and service providers.
We are not responsible for interruptions, changes, or failures caused solely by third party services outside our reasonable control.
Disclaimer
We make reasonable efforts to provide reliable products and services. However, except where prohibited by law, services and products are provided without guarantees that they will be uninterrupted, error free, or compatible with every possible hardware or software configuration.
Limitation of Liability
To the maximum extent permitted by applicable law, Audio Signal Technologies will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of or inability to use our products or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms from time to time.
Changes apply from the date the revised Terms are published and do not remove rights that have already accrued under applicable law.
Contact
Questions regarding these Terms may be submitted through the Contact page on the Audio Signal Technologies website.